Help and FAQ
Help and FAQ
To place an order, simply browse our product categories, add the items you want to purchase to your shopping cart, and proceed to the checkout process. You’ll be prompted to enter your shipping and billing information, and then you can complete your purchase.
We accept credit/debit cards via Peach Payments
Shipping costs vary depending on the product and your location. You can view the shipping cost for your order at checkout. Free Shipping over R500
Shipping times vary depending on the product and your location. We do our best to ship orders out as quickly as possible, but please allow for up to 2 business days for processing and an additional 2 business days for shipping.
We accept returns for most products within 30 days of delivery. To initiate a return, please contact our customer support team and we’ll guide you through the process.
Once your order is shipped, we’ll send you a tracking number via email. You can use this tracking number to track your order on our website.
If you have any questions or issues with your order, our customer support team is here to help. You can contact us via email, phone, or live chat and we’ll do our best to assist you.
We do offer free shipping on select products and for larger orders. Be sure to check our website or subscribe to our email newsletter for updates on free shipping promotions.
Yes, we take the security of our customers’ personal and payment information very seriously. We use industry-standard encryption and security measures to protect your information.
You can contact customer support via email, phone, or live chat on our website. We’re available Monday through Friday from 9am to 5pm.